OVERVIEWInternews' Global Technology Programs advance the digital safety of partners and advocate digital rights and protections for the world’s most vulnerable populations. From funding local internet rights advocacy initiatives and open source technology development to designing cutting-edge approaches to organizational security, we focus on local and regional needs and connect them at the global level to demand an inclusive, safe, open web. In addition, we provide technological support to media outlets and human rights defenders and pilot cutting edge approaches to analyzing and researching closing civic space.
Our team currently requires a final evaluator for a US government funded project focused on building networks of civil society organizations with the ability to detect, respond to, and share information around digital attacks for greater security resilience.
PROJECT SUMMARYThe contractor agrees to write a final evaluation report assessing the performance and success of the Monitoring & Operationalizing New InfoSec Threats for Organizational Resilience, as well as the project team’s overall approach to programming. The final evaluation report will examine the impact of project activities on beneficiaries (both project beneficiaries and the broader Internet freedom community) as well as the sustainability of results. The evaluation has the following principal goals:
- Assess the project impact on capacity and skill development of in-region experts and civil society organizations to more efficiently and effectively analyze digital attacks impacting human rights organizations (HROs) and journalists
- Assess whether project beneficiaries and their local communities are sharing threat information according to our definition, and why or why not
- Assess what impact the regional threat labs have had on their local communities in the form of better awareness of threats and effective strategies for responding to threats
- Identify the concrete impacts of threat information sharing activities (such as advocacy, identifying further victims of attacks, taking down malicious infrastructure and/or apps, etc.)
- Assess the impact of the project on established threat information sharing networks (e.g. CiviCERT, regional communities, etc.)
- Assess the impact of private sector engagement with civil society organizations under the project
- Assess performance of the project in terms of relevance, effectiveness, efficiency, impact and sustainability
- Analyze underlying factors beyond Internews control that affect the achievement of the project results
- Provide recommendations for potential future interventions
The evaluation will be theory-driven, based on the OECD/DAC evaluation criteria (efficiency, potential for impact and sustainability), and include elements of both quantitative and qualitative analysis. The evaluation should pay particular attention to gender, marginalized, and at-risk groups.
The project is global and the evaluator should be willing and able to conduct virtual interviews with partners and other members of the community located in multiple time zones, including UTC+08:00, +04:00 ,+03:00, and UTC-04:00, -05:00, -07:00.
This project includes sensitive partners; the consultant will be required to ensure that the identities of sensitive practitioners and partners are protected and that no information in the final report could be used to identify sensitive individuals or organizations.
TIMEFRAME AND DELIVERABLESDeadline for applications: May 11, 2020, UTC 04:59 AM
Appointment of evaluator: by May 25, 2020
- **NOTE: This timeline is subject to change in the event that the project receives a no-cost extension.
The Contractor will be responsible for the following services:
Inception phase, to be completed by June 8, 2020:
- Evaluation Planning: Initial discussion with key project team stakeholders to identify internal priorities, lines of enquiry, and sensitivities. Based on this activity, the contractor will draft an evaluation workplan and methodological framework, detailing the qualitative and quantitative tools and evaluation questions to be used during the primary data collection phase. This workplan and framework will be shared with the Program Officer for review. (1.5 days)
- Desk Review: Review and analysis of all project documents, including: proposal documents, quarterly narrative reports, partner reports, and trip reports. (1 day)
Primary data collection, to be completed by July 1, 2020:
- Data Collection: Design online survey(s), send to project partners/beneficiaries, analyze results. Evaluator should determine with the program team how the survey will be deployed safely. (2 days)
- Conduct in-depth interviews: Conduct remote interviews with key project partners and community members after results of online survey have been received and analyzed. Evaluator should determine with the program team how the interviews will be conducted safely. (2.5 days)
Final analysis and write up, to be completed by July 17, 2020:
- Draft report writing: Synthesize findings and draft final report detailing the answers to the evaluation questions, findings, and recommendations for future programming. (5 days)
- Meeting and finalizing report: Prepare and hold meeting with Program Director and Program Officer to review preliminary findings. Incorporate final comments by Program Director and Program Officer. (1 day)
- Presentation: Organize and conduct a final presentation of key findings, recommendations, and lessons learned. (.5 day)
- Evaluation workplan and methodological framework, to include relevant documentation and:
- Literature review
- Draft methodology
- Data collection tools
- Outline of final report structure
- 10-15-page final report (excluding appendices) including narrative description of results achieved, operational lessons, and recommendations for future programming.
- The final report should be presented in English and contain a concise Executive Summary of core findings and recommendations, the latter being specific and action-oriented, and tailored to all relevant stakeholders (i.e. Internews and the donor). It should also include a methodology section, making explicit any limits to the evaluation. Where appropriate, the report will include illustrative graphics and charts summarizing project data.
- Appendices will include (among other items) cross tabulations from quarterly reports and interviews, so readers can clearly see data that supports the findings and conclusions.
- Presentation of findings to key Internews staff
- Bachelor’s degree in a related field, graduate degree preferred
- Fluency in both written and spoken English required
- Demonstrated experience conducting evaluations of advocacy and human rights programs, particularly for US donors
- Experience with qualitative and quantitative M&E data collection and analysis methods
- Excellent inter-cultural communication skills/cultural sensitivity and the ability to forge strong cross-cultural relationships and build trust demonstrated through previous intercultural experience
- Strong facilitation, presentation, writing and communication skills
- Experience in the field of digital rights and internet freedom preferred
- Experience evaluating sensitive projects preferred
TO APPLYApplications should include the below documentation:
- A 2-3 page statement of interest/draft proposal, describing how your profile meets the qualifications outlined above and highlighting how your methodological approach will address the scope planned for this evaluation.
- Please indicate possible survey questions, and a very brief explanation of how you would propose to evaluate the project’s impact through conversations with our partners.
- A short cost justification (not included in the 2-3 page limit)
- A CV or resume and the names of at least two references (these should be clients for whom you have conducted external evaluations previously)
- Evidence of evaluation work (e.g. link to evaluation reports or PDF attachments), highlighting evaluation theories and approaches
Work will be conducted remotely.
- *Please apply early, as applications will be reviewed on an ongoing basis.**