Support agent at Euronext Securities

Euronext Corporate Services

Euronext Corporate Services is a department of the Euronext group launched in 2016. As part of its strategic plan, Euronext has engaged into the development of a complete service offering to listed companies. Euronext Corporate Services offers innovative solutions and tailor-made advisory services to support the listed companies’ journey on the capital markets.
This unique and comprehensive value proposition is articulated around four main pillars:
  • Governance : Our board portal solution “iBabs” help organizations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
  • Communication : We are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.
  • Compliance : ComplyLog is a range of groundbreaking digital tools, designed by legal experts to help companies more easily meet the growing demands of European compliance laws and corporate regulations.
  • Investor Relations : Our Advisory team provides high-touch advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services already serves more than 3,000 clients including over 600 listed companies, private companies, advisors and public organisations. Our clients are located across all Euronext markets (Belgium, France, Netherlands, Portugal, Norway, Ireland and Italy) but also beyond (e.g. UK, Nordics, Spain, Germany).
The Euronext Corporate Services team is composed of over 100 enthusiastic professionals that combine a strong local footprint across Europe with a deep understanding of global capital markets. They help organisations, both listed and non-listed, private and public, make the most effective use of capital markets and run more efficiently.

About ComplyLog

ComplyLog is growing and is looking for a Support agent to strengthen the team based in Stockholm. We are a fast-growing company based in Stockholm and in all Euronext Corporate Services countries across Europe.
ComplyLog provides a variety of cloud-based services, including InsiderLog that automates the administration of insider information for listed companies. It is the leading solution in the Nordic region and is used by over 600 companies and professional advisers. Some examples of our customers are Tele2, SAS, Skanska, Handelsbanken and KPMG.
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The Sales Support will work on a large variety of tasks. The main responsibilities are the following (not exhaustive):
  • Interacting with our customers, for example through the installation of ComplyLog tools and with customer support (support, installation, client onboarding)
  • Invoicing and financial system responsibility (not auditing / accounting)
  • Administration of sales system (CRM)
  • Team support (Book trips, coordinate meetings, etc.)
  • Varied tasks with a lot of room for development such as sales activities (meeting booking, meeting follow-up, etc.)

Knowledge, Skills and Experience Required

  • Strong communication skills, solution-oriented
  • Team spirit (common goals/results and culture)
  • Languages: fluent in Swedish and English are mandatory
  • Education: bachelor's degree (minimum)
  • First experience required in: invoicing, customer support, project management, administration, sales

Euronext Values

  • We respect and value the people we work with
  • We are unified through a common purpose
  • We embrace diversity and strive for inclusion

  • We value transparency, communicate honestly and share information openly
  • We act with integrity in everything we do
  • We don’t hide our mistakes, and we learn from them

  • We act with a sense of urgency and decisiveness
  • We are adaptable, responsive and embrace change
  • We take smart risks

  • We are positively driven to make a difference and challenge the status quo
  • We focus on and encourage personal leadership
  • We motivate each other with our ambition

  • We deliver maximum value to our customers and stakeholders
  • We take ownership and are accountable for the outcome
  • We reward and celebrate performance

We remain committed to providing a positive hiring and onboarding experience for our candidates during these unprecedented times. Where our offices can open safely, they will remain open; otherwise our employees are able to work efficiently from home. The well-being of our employees, their families, our external partners and visitors is our upmost priority and we are closely following Government guidance in all our locations to ensure all health and safety guidance are met.
We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.

Remember to mention that you found this position on CBS CareerGate